Malpractice Policy 

This policy applies to all candidates and assessors involved in the psychometric testing process. It covers all forms of malpractice including cheating and providing false information and tampering with assessment materials. 

RCG will support the application of policy and processes, and ensure staff are required to report suspected wrongdoings. 

Definition of Malpractice

Malpractice generally involves some form of intent in any wrongdoing. 

The clearest examples of potential malpractice are: 

• Cheating or facilitating cheating, in an assessment. 

• False identification or impersonating a candidate to sit a psychometric test. 

• Tampering with assessment materials. 

Examples of Malpractice (not exhaustive)

Here are some examples of malpractice. 

• Cheating. 

• False identification used to access psychometric testing. 

• Impersonating a candidate fin order to sit an assessment. 

• A misuse of technology during psychometric testing (use of a mobile phone.) 

• Abusive behaviour that is intended to influence the outcome of the test. 

Procedures

Reporting

If an Assessor suspects Malpractice, then the assessment will cease / not begin and the candidate will not be able to continue / sit the assessment. 

The assessor will inform the Assessment Centre Manager immediately.  

Responsibility for the Investigation 

The Assessment Centre Manager is competent to investigate and will do so promptly any suspected malpractice. 

Notifying Relevant Parties 

Should they believe an incident of malpractice has occurred, the Assessment Centre Manager will inform the RCG Director team.  

The Director team will inform the candidate,(the candidate’s employer, the RACF and RSSB if applicable) 

 
Investigation Timelines and Summary Process 

We aim to action and resolve all stages of the investigation within 10 working days of receipt of any allegations. Please note that in some cases the investigation may take longer, if this is the case RCG will advise the candidates / employers within 10 working days of the allegation. 

We will investigate in a fair, reasonable, and legal way, ensuring that all relevant evidence is considered without bias, based around the following broad objectives: 

• To determine whether there is any evidence of malpractice 

• To identify what malpractice has taken place. 

• To determine the extent of any malpractice. 

• To determine if any action is necessary to the integrity of any assessments. 

• To review the case for any lessons and wider impact. 

• To notify the candidate of findings. 

RCG strive to ensure that every investigation is confidential to those concerned.  

During the investigation, relevant parties may be asked for more information and/or interviewed.  RCG expects all parties directly or indirectly involved in the investigation to cooperate fully with the investigation.  

RCG ensures that any materials collected during an investigation are kept secure.  

During an investigation, the Assessment Centre Manager will ensure that due process is being followed, appropriate evidence has been gathered and reviewed, and that relevant parties are kept informed. 

Taking action

If malpractice is proven RCG reserve the right to refuse to test the candidate going forwards. 

Where the outcome of a case may affect another assessment centre, RCG will also inform the centre. 

Investigation Report

Investigations may have implications for candidates. If this is the case, based upon sufficient evidence. We will: 

• Provide details of the evidence supporting a judgment or outcome. 

• Identify the area of malpractice.  

• Determine the appropriate level of remedial action, including any restrictions. 

• Let them know that information about the allegation and investigation may be shared with other relevant parties. 

• Give them a chance to consider and respond to the allegation and our findings. 

• Inform them of RCG’s Complaints and Appeals Policy. 

Appeals 

A candidate may appeal against the findings and/or any action/sanctions associated with the investigation. To do this they must follow the Complaints and Appeals Policy.