Railway Operations Manager Apprenticeship Assessment

This occupation is found in the rail industry in the United Kingdom; the infrastructure (track, signalling, bridges, tunnels, stations, and depots) and rail services (trains). Railway operations managers are employed in train operating companies (TOCs), freight operating companies (FOCs) and rail infrastructure operators, including Network Rail, managing key operational areas, including control, safety, performance, operating capacities, signalling, depots and stations.

The broad purpose of the occupation is to contribute to safe, efficient, and effective operation of the rail infrastructure and rail services by leading and managing operational teams. Railway operations managers typically liaise with internal and external stakeholders, lead teams of technical experts, lead planning and risk management activities and ensure operational compliance with industry legislation and regulations.

An employee in this occupation will be responsible for maintaining safe and compliant railway operations while also ensuring performance targets are achieved. Railway operations managers may sometimes encounter degraded travel conditions, unexpected incidents or emergency situations that require them to analyse the situation and identify and communicate appropriate solutions.